At Krooz TV Media Inc., together with our parent company and affiliated entities (collectively “Krooz TV,” “we,” “us,” or “our”), we are committed to protecting the privacy of our users and handling personal information in a responsible and transparent manner.
This Privacy Policy explains how we collect, use, store, and share information when you access or use our websites, including krooz-tvs.com, our mobile applications, and any related digital services that link to this Privacy Policy (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of the Services.
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including when you:
Create or manage an account
Subscribe or make a purchase
Contact customer support
Communicate with us by email or other channels
This information may include:
Email address and account credentials
Payment details (processed securely by authorized providers)
Support messages or inquiries
Information Collected Automatically
When you use our Services, we may automatically collect:
IP address and device information
Browser and operating system type
General location data (country or region level)
Usage and performance data to improve service quality
3. How We Use Your Information
We use collected information only for legitimate business purposes, including:
Providing and maintaining our Services
Managing accounts and subscriptions
Processing payments and transactions
Improving functionality, performance, and security
Responding to customer support requests
Complying with legal and regulatory obligations
4. Sharing of Information
We may share limited personal information only with:
Trusted service providers (such as hosting, payment processing, analytics, and support services)
Legal authorities when required by law
We do not sell or rent personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions
Improve website functionality
Analyze usage for service improvement
You may control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. While we strive to protect your data, no online system can be guaranteed to be completely secure.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws. When no longer needed, data is securely deleted or anonymized.
8. Your Rights
You have the right to:
Access your personal information
Request correction or deletion
Opt out of marketing communications
Requests can be made by contacting us using the information below.
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated policy.
11. Contact Information
For any questions or requests related to this Privacy Policy, please contact us at: